NEW YORK, NY — As the modern media landscape undergoes a seismic shift toward streaming, the boundary between passive entertainment and active commerce is rapidly dissolving. Today’s audiences no longer just watch their favorite television shows and movies; they deeply immerse themselves in the lifestyles, fashions, and home aesthetics showcased on screen. Yet, despite an overwhelming consumer appetite to purchase products seamlessly integrated into their viewing experience, a persistent friction remains: moving from on-screen inspiration to a completed transaction is often still too difficult.

To diagnose this friction and provide actionable strategies for brands navigating the streaming era, MAGNA Media Trials—a leading global media intelligence company and division of IPG Mediabrands—has partnered with Warner Bros. Discovery (WBD). Together, they have released a comprehensive new research report titled, “Closing the Gap: How Marketers Can Convert TV Buzz into Brand Action.”

The study leverages the innovative methodology behind Shop HBO Max to investigate how modern advertisers can successfully shorten the consumer journey, transforming fleeting viewer interest into immediate, measurable brand action.


Main Facts: The Evolution of Shoppable TV and the Consumer Intent Gap

The core premise of the MAGNA and Warner Bros. Discovery study centers on a paradox of the modern streaming consumer: high intent meets high friction.

As television viewing fragments across subscription video-on-demand (SVOD), ad-supported video-on-demand (AVOD), and fast-growing free ad-supported streaming TV (FAST) channels, advertisers are under mounting pressure to make every single impression work harder. High-reach touchpoints like television have traditionally been exceptional at driving upper-funnel metrics—such as brand awareness, emotional connection, and cultural buzz. However, translating that upper-funnel momentum into lower-funnel conversions has historically required viewers to pull out a secondary device, search for a product manually, navigate a separate e-commerce site, and input payment details—a multi-step process where drop-off rates are notoriously high.

The “Closing the Gap” report demonstrates that integrating commerce directly into the viewing experience via shoppable ad formats effectively eliminates these barriers. By meeting consumers in the exact moment of inspiration, brands can capitalize on peak emotional engagement.

According to the study’s empirical findings, introducing shoppable elements into TV environments yields profound impacts across several vital brand health and performance metrics:

  • Brand Interest: Familiar brands experience a +9 percentage point boost, while unfamiliar or challenger brands see an even more dramatic +14 percentage point increase.
  • Brand Favorability: Established and familiar brands enjoy a +9 percentage point improvement in overall favorability among exposed audiences.
  • Product Attribute Clarity: Unfamiliar brands see a +16 percentage point surge in consumers’ understanding and appreciation of specific product attributes, proving that interactive commerce is an exceptionally powerful tool for market penetration and product education.

Chronology: The Journey to Shoppable Entertainment

To fully understand the significance of the MAGNA and WBD collaboration, it is helpful to examine how the television advertising ecosystem has evolved over the past decade.

Phase 1: The Linear Era and Delayed Response (Pre-2015)

For decades, television advertising operated on a purely deferred-action model. Commercials aired during broadcast or cable transmissions designed to build long-term brand equity. If a viewer wanted to purchase an item seen on a television program, they had to rely on memory, wait for a physical catalog, or visit a brick-and-mortar store days later. The loop between seeing and buying was completely disconnected.

Phase 2: The Rise of Connected TV and Second-Screen Habits (2015–2022)

As Connected TV (CTV) began to displace traditional linear viewing, audiences adopted "second-screening"—browsing social media or online retail sites on smartphones while watching television. While this enabled impulsive web searches based on on-screen prompts, it also fractured attention spans and introduced numerous opportunities for consumer distraction and abandonment before a purchase could be finalized.

Phase 3: The Integration of Interactive and Shoppable Formats (2023–Present)

Recognizing the limitations of the second-screen experience, media giants and technology innovators began embedding direct-response capabilities straight into the video player. Platforms like Shop HBO Max pioneered a unified viewing-and-shopping paradigm. Instead of forcing viewers to leave the streaming environment, interactive overlays allowed consumers to explore products, view details, and initiate purchases seamlessly. The release of the MAGNA Media Trials report in late 2025 marks the maturity of this phase, providing the empirical data and industry validation necessary for mass market adoption by major global brands.


Supporting Data: Decoding the Performance Metrics

The MAGNA Media Trials methodology relied on rigorous consumer testing and data analytics to measure how audiences interact with shoppable TV features compared to traditional advertising spots. The data paints a clear picture of an audience eager for utility alongside their entertainment.

Reaching Familiar vs. Unfamiliar Brands

One of the most revealing insights from the research is how differently familiar and unfamiliar brands benefit from shoppable formats.

  • Established Brands: For household names, shoppable ads act as an accelerator of existing equity. A +9 lift in brand interest and a matching +9 lift in brand favorability indicate that consumers appreciate the convenience. It reinforces their existing loyalty by making it effortless to acquire products associated with the shows they love.
  • Challenger and Unfamiliar Brands: For new entrants to the market, shoppable TV serves as an educational powerhouse. Registering a +14 lift in brand interest and a staggering +16 lift in product attribute understanding, these formats allow emerging brands to overcome the hurdle of consumer skepticism. By seeing a product naturally integrated into premium storytelling—and being given an immediate, frictionless pathway to learn more—viewers are far more willing to take a chance on an unfamiliar name.

The Power of Contextual Relevance

The study underscores that context is no longer just a brand-safety metric; it is a primary driver of conversion. When a consumer watches a character use a specific kitchen gadget, wear a distinct fashion piece, or interact with a recognizable lifestyle brand within a high-production-value narrative, the psychological readiness to buy peaks. Shoppable TV captures that exact micro-moment.


Official Responses: Industry Leaders Weigh In

Key executives from both Warner Bros. Discovery and MAGNA have emphasized the transformative nature of these findings for the future of media planning and brand strategy.

Derek Gatts, Vice President of Ad Strategy and Innovation at Warner Bros. Discovery, highlighted the alignment between consumer expectations and modern ad technology:

"We’re living in the age of relevance, where timing, context, and convenience define the consumer experience," said Gatts. "With Shop HBO Max, we’re connecting premium storytelling and intuitive shopping in the exact moment of inspiration, turning engagement into action. That’s why WBD continues to lead in shoppable entertainment, helping brands meet audiences where they are, when it matters most."

As media consumption habits continue to diversify, the mandate for marketers is clear: passive impressions are no longer sufficient to drive growth in crowded marketplaces. Advertisers must demand high-reach touchpoints that do more than simply build awareness—they must actively facilitate the consumer journey from inspiration to checkout.


Implications: What Marketers Must Do Right Now

The conclusions of the “Closing the Gap” report extend far beyond academic interest; they offer an immediate roadmap for brand strategists, media planners, and creative agencies looking to maximize return on ad spend (ROAS) in upcoming campaign cycles.

Based on the research findings, industry experts recommend that marketers take the following strategic steps:

  1. Embed Commerce into the Creative Planning Stage: Brands should no longer treat e-commerce integrations as an afterthought or a post-production add-on. Creative storytelling and product placement must be co-developed with interactive viewing mechanics in mind from the very beginning.
  2. Leverage Contextual Synergy: Advertisers should align their product offerings with the specific thematic, aesthetic, and demographic attributes of the programs they sponsor. As the data shows, contextually relevant placements significantly amplify brand favorability and attribute clarity.
  3. Target Both Established and Emerging Objectives: Whether a brand is a household name looking to drive incremental sales and deepen loyalty, or a challenger brand seeking rapid market education and trial, shoppable TV formats offer scalable, measurable pathways to achieve those goals.
  4. Reduce Friction at Every Touchpoint: Marketers must prioritize frictionless user experiences within CTV environments, ensuring that transitions from video to transaction require minimal steps, thereby preventing consumer drop-off.

About the Organizations

About MAGNA

MAGNA is a leading global media intelligence company and an integral part of the IPG Mediabrands network. Known for its trusted industry insights, proprietary media trials, and consultative solutions, MAGNA delivers an actionable marketplace advantage for its clients and subscribers. Driven by results, integrity, and intellectual curiosity, MAGNA supports clients, media partners, and cross-functional teams through strategic partnerships, education, connectivity, and enablement.
Website: magnaglobal.com

About Warner Bros. Discovery

Warner Bros. Discovery (NASDAQ: WBD) is a premier global media and entertainment company that creates and distributes the world’s most differentiated and comprehensive portfolio of branded content across television, film, streaming, and gaming. Operating in more than 220 countries and territories and in 50 languages, WBD inspires, informs, and entertains audiences worldwide through iconic brands and franchises, including Discovery Channel, HBO Max, discovery+, CNN, DC, TNT Sports, Eurosport, HBO, HGTV, Food Network, TLC, Magnolia Network, TNT, TBS, and the Warner Bros. Motion Picture Group.
Website: www.wbd.com


To read the full MAGNA Media Trials report, "Closing the Gap: How Marketers Can Convert TV Buzz into Brand Action," please access the publication directly via the MAGNA resource portal.